Refund and Returns Policy

📦 Shipping Policy

Shipping Areas
We currently offer shipping across the United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA).

Delivery Time
Orders are typically processed and delivered within 2–5 business days depending on your location. During peak periods or holidays, delivery may take slightly longer.

Shipping Fees
We offer FREE shipping on all orders — no minimum spend required.

Cash on Delivery (COD)
All orders are processed with Cash on Delivery. Please ensure you have the exact amount ready when receiving your package.

Order Confirmation
After placing your order, you’ll receive a confirmation via email or WhatsApp with your order details and estimated delivery date.

Delivery Issues
If you experience any delay or issue with your order, feel free to contact us at via email or WhatsApp and we’ll be happy to assist.

🔄 Refund & Return Policy

Your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Return Eligibility
You can request a return within 3 days of receiving your order. Items must be:

• Unused
• In original packaging
• In the same condition as received
• Still contains the clothing tag

Refunds
Refunds are available in the following cases:

• You received the wrong product
• The item arrived damaged or defective

You can choose to receive:

• A replacement item
• A refund via bank transfer or store credit

How to Request a Return

Contact us within 3 days of delivery at [email/WhatsApp number]